FAQ

What makes MISHEO scarves special?
Each scarf features a unique illustration that was created by hand. These one of a kind scarves are designed locally and printed in Canada on luxurious fabric. 

How are your products delivered and how long does it take? 
We offer free shipping for domestic orders in Canada. Please allow 1-3 days for your order to be processed. Please expect to receive your order within 10 business days after your order is processed.

How do I care for my scarves?
Silk is a delicate material and should be handled with care. Most of our scarves can be dry cleaned and ironed on low setting. Please refer to the fabric label for complete care instructions.

What is your return/exchange policy?
Refunds and exchanges may be made within 14 days after you have received your purchase. If for any reason you are unsatisfied with your purchase, please contact us for our return address at hello@misheo.com. Returns may be made for products in their original packaging, unworn and unused.  Please note that postal costs for returned items are the customer’s responsibility.

I would like to stock your scarves in my retail store, how can that happen?
We love finding new stockists for our scarves!
For wholesale inquiries, please contact us at orders@misheo.com.




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